Voice has always been a core telecommunications service. In the AI era, it can become an intelligent, programmable and commercially differentiated service layer.
Embedded directly into the telecom network, Voice AI can enable new services across live calls and business voice interactions while allowing operators to retain control over identity, policy, data, service logic and charging.
This raises a fundamental question:
How can telecom operators use their unique assets to create Voice AI services that customers are willing to pay for?
Drawing on STL Partners’ latest research into telco AI adoption and monetisation, this webinar will explore where operators have a credible right to play and how they can evaluate the commercial potential of Voice AI across consumer and enterprise markets.
Tallence will provide a practical perspective on how network-native Voice AI can be integrated into existing telecom environments and developed into scalable, governed and commercially viable services.
Topics will include:
- How to move from a defined use case and proof of concept towards commercial deployment
- Where Voice AI could create value for consumers and businesses
- How operators can use their assets in reach, identity, trust, charging and network control
- How network-native approaches differ from app-based and OTT propositions
- Which subscription, usage-based and bundled business models operators could explore
- Why integration with IMS, BSS/OSS, CRM and charging matters
- How to balance real-time performance, AI flexibility, governance and operator control